AI CUSTOMER SUPPORT

Automatically handle 90% of customer support tickets

CartPal leverages cutting-edge AI technology to simplify your customer support process. Let AI handle repetitive tasks so your team can focus on what truly matters.

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Trusted by small & big brands:

Natural Conversations

CartPal generates personalized, human-like responses for each interaction, ensuring a seamless and natural conversation with your customers.

Multilingual Support

CartPal’s shopping consultants can engage with your customers in over 100 languages, offering a smooth, comfortable shopping experience for global audiences.

Handoff to Human Agents

When CartPal encounters a request beyond its scope, it seamlessly transfers the conversation to a human agent, complete with all the context needed for a quick resolution.

Say Goodbye to Order Tracking Questions—AI Has It Covered

Order tracking inquiries are some of the most common support requests. With CartPal, these questions are answered instantly, without the need for manual intervention.

Seamlessly Automate Refunds and Returns

CartPal’s AI flawlessly manages refunds and returns. It identifies reasons for dissatisfaction, assesses whether a product has been used correctly, determines eligibility, and generates return labels—all automatically.

Resolve Customer Issues Instantly

CartPal’s AI learns from past interactions, FAQs, and product manuals to quickly address common customer issues. It evolves with your business, becoming smarter and more efficient with every interaction

Alex Nastatos

CEO, Pureshaka

"CartPal has completely transformed how we handle customer inquiries. Their AI now takes care of over 90% of our support tickets. The integration of order tracking and refunds has boosted customer satisfaction and saved us countless hours."

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Seamless Integration with Your Platform

CartPal integrates effortlessly with your ecommerce platform to ensure a seamless experience for both your team and your customers.