Transform Support, Optimize Costs

Experience CartPal—Efficient, Affordable, and Risk-Free

Monthly billing
Annual billing 25% OFF
Essential Perfect for small businesses looking to automate customer support and streamline basic queries.

$

  • Up to 350 conversations per month
  • Up to 50 products in the system
  • Answer product and general questions
  • Help with order tracking & tracking
  • Offload to human agents when needed
  • Lead Collection for potential customers
  • 24/7 Email Support
Professional Ideal for growing businesses that need more advanced support tools and employee assistance.

$

  • Up to 1000 conversations per month
  • Up to 500 products in the system
  • Employee Assist for internal support 
  • Everything in the essential plan plus;
  • Automated Contact form responses 
  • Handle Order Management & returns 
  • Phone & Priority Support for faster responses 24/7.
  •  
Enterprise Designed for large organizations with complex needs and custom integrations.

  • Custom conversation limits to suit high volume needs 
  • Unlimited products managed in the system 
  • Advanced Employee Assist with knowledgebase and internal support tool
  • Everything in the proffesional plan plus;
  • Integration with custom eCommerce Platforms 
  • Customizable and isolated on-premises deployment options
  • Tailored Service level Agreements (SLAs)

Questions & answers

Is there a free trial for CartPal?

Yes, we offer a 14-day free trial that gives you full access to all features. This lets you explore everything CartPal can do for your business, risk-free.

What if I have multiple Ecommerce stores ?

We also offer plans that are suitable for multiple stores. Contact us at upgrade@getacartpal.com to learn more.

Which Ecommerce platforms does Cartpal support?

ntegrates with all the top Ecommerce platforms, including Shopify, Salesforce Commerce Cloud, Adobe Commerce (Formerly Magento), BigCommerce, and WeooCommerce. It also supports API integration.

What is a conversation?

A conversation is a sequence of messages with a given user. A conversation ends when the user stops responding for 24 hours.

What happens after the free trial?

Once your free trial ends, you can select a plan that best fits your needs. We’ll notify you before the trial concludes so you can decide if you’d like to continue.

Can I upgrade or downgrade my plan anytime?

Yes, CartPal’s plans are flexible. You can upgrade or downgrade anytime directly from your account settings, so your plan can grow with your business.

Are there any setup fees or hidden charges?

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Compare plans & features

Free

$ 0 /mo

Professional

$ 99 /mo

Organization

Lets Chat

Creation
Basic Tools
Cloud Storage 50 GB 100 GB 500 GB
Ads Management
Instant Data Refresh
Creative Tools 2 5 10
Weekly Reporting
Collaboration
Live Editing
Email Storage 10 GB Unlimited Unlimited
Team Management
Instant Commenting
Team Members 2 5 10
Advanced Reporting